Insights and resources

Explore our thinking on product strategy, customer experience and digital product development. From practical how to guides to perspectives on the challenges facing product teams, discover ideas and approaches to help you make more informed decisions and create better products.

How to approach discovery research when the build has already started

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27 Mar 2025

When UX starts after development, it can feel like a game of catch-up. This post explores how researchers and designers can still make a strategic impact even when the build is already underway by aligning with current goals and planning for continuous discovery.

What’s your biggest product challenge?

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17 Mar 2025

Struggling with product direction, usability issues, or scaling your UX team? Discover solutions to the most common product challenges and learn how to create seamless, user-friendly digital experiences.

Why Jobs to Be Done is better than User Stories

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14 Mar 2025

Traditional user stories often prescribe solutions rather than addressing real user needs. This blog explores how the Jobs to Be Done framework shifts the focus from features to user outcomes, leading to more effective product development.

The importance of user research for startups in the UK

10 Mar 2025

Launching a startup in the UK is no small feat. The landscape is competitive, and users have high expectations. Without a solid understanding of your target audience, even the most innovative ideas can struggle to gain traction. That’s where a user research agency like Fruto—comes in.

The future of usability conventions in the age of Conversational AI

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10 Feb 2025

Conversational AI is reshaping usability conventions, influencing how users interact with digital products. This blog explores when chat-based interactions add value and when traditional UI remains the better choice.

Revolutionising patient care: The role of UX design in London’s healthcare sector

The digital healthcare sector in London is undergoing a digital transformation, with patient-centric innovation taking centre stage.

How we conduct usability reviews

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28 Jan 2025

Discover how expert usability reviews uncover user pain points, improve engagement, and provide actionable insights to refine your product effectively. Learn about our data-driven and expert-led approaches to deliver exceptional user experiences.

How UX design can transform student engagement in online education

13 Jan 2025

In today’s rapidly evolving digital landscape, online education has become a cornerstone of learning. However, engaging students in virtual environments remains a significant challenge.

The value of public product roadmaps

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28 Nov 2024

An exploration of how public product roadmaps help teams align with user needs through transparency, voting, and community-driven feedback.

Generative UI: Advanced personalised user experiences with AI

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25 Nov 2024

Generative UI (GenUI) has the potential to revolutionise personalised user experiences by creating adaptive, real-time interfaces tailored to individual needs. This blog explores its potential, challenges, and impact on UX design.

Peaches and lemons in UX design – can you spot the difference?

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21 Nov 2024

How to spot a great UX and avoid common pitfalls? Discover why user-centred, evidence-based design is key to driving business success, and get tips for identifying agencies that deliver real value through research-backed solutions.

Rhythmic user feedback for digital products

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12 Nov 2024

Fundamental user feedback strategies that keep your digital product user-centred and competitive. This guide covers the core minimum techniques for combining quantitative and qualitative research, conducting a user research gap analysis, and building an effective feedback loop for informed decision-making.